Most companies have written guidelines in place to establish expectations for employee behavior and the conduct of business. This is good risk management. In many cases, it’s also a compliance necessity.
But policies and procedures (P&Ps) are way more than a risk management tool; they’re a great way to drive internal branding. Some companies wisely use P&Ps as an internal marketing opportunity or differentiator, designed to stake a claim at the forefront of responsible corporate behavior.
Regardless of why you have P&Ps, they should be at once realistic, aspirational, and supportive of your company’s mission. It’s also important to allow P&Ps to live and breathe, evolving to address new forces (whether internal or external). Grindstone can help ensure your P&Ps hit all the right notes – whether that means filling gaps in existing policies, creating new policies to address a shift in company focus, or periodically refreshing policies to account for evolving best practices.